3. Collection And Use Of Personal Information
3.1 Customer Information
To use the Services offered on the Website, customers can be required to create and use a valid Zintego account to get access to the Services ("Account"). When you create an account or register for the Services, Zintego collects specific information about you (generally "Account Information"). This include your:
When the Services are used to send invoices, Zintego gathers your mobile device ID and your IP address. The Services will also monitor the invoice and track the transaction history.
3.2 U.S. Customers only
To use the payment processing features, Zintego can collect the following Personal Information:
Personal Information gathering is required for payment facilitation, for conforming to anti-money laundering (AML) and know-your-client (KYC) regulatory requirements.
3.3 Invoice Recipients
Zintego users utilize Services to create and send invoices to their clients and other third parties ("Recipients"). Zintego gathers Personal Information about the Recipients from our users to provide the Services. This Personal Information includes:
3.4 Use of Personal Information
Considering the purposes specified above, Zintego can use Personal Information to:
When you visit the Website, the information about your device, which includes information about your IP address, web browser, time zone, and some of the cookies installed on your device is collected by us. In addition, when you browse the Website, we collect information about the products and web pages you view, which websites or search terms brought you to the Website, and information about how you interact with the Website. This information is called "Device Information".
Device Information is collected using the following technologies:
The Website utilizes "cookies" to gather data and perfect our services and products. Cookies are small data files stored on your device. Cookies cannot be used to display other data on your computer or to identify your email address or ID.
For future logins to our services "persistent cookies" for your customer registration ID and login password can be used.
We may utilize "session cookies" for Website guests, counting Recipients, to empower certain highlights of our service, to have a clearer view how you interact with our Services, and to track the aggregate usage and routing of web traffic on our Website and Platform.
The Website can also use such technologies as beacons, tags, and scripts. These technologies are utilized to analyze trends, administer the website, track user’s movements on the website, and collect demographic information about our user-defined database as a whole. Different browsers provide their own management instruments to remove such types of tracking technologies.
We may also use third-party advertising companies to assist in providing some of our advertising services. These third parties can place cookies on your PC when you log in to third-party services, including targeted advertising, and collect data about your online activity on the websites or when using online services.
To know more about the work of targeted advertising, visit the Network Advertising Initiative’s ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Use the links provided below to opt out of targeted advertising:
In addition, you can opt out of some of these services, by checking the opt-out portal of Digital Advertising Alliance at: http://optout.aboutads.info.
5. Divulging Of Personal Information With Third Parties
5.1 Service Providers and Business Partners
From time to time, we may hire third parties to carry out tasks on behalf of us and we may need to share Account Information and other Personal Information with them in order to provide certain services. In other words, such third parties are not authorized to use the Personal Information that we share with them, except as necessary for them to provide services and carry our tasks on our behalf. The third parties that we currently engage include third party companies and individuals that we have hired to promote our services, including the provision of payment processing, database management, and customer relationship management tools, involving the Sub-Processors.
5.2 Business Transfers
If the third party acquires our business or almost all our assets, or if we stop our activities, go bankrupt, have some other change of control, then in such cases, Personal Information can be available or transferred to new supervisory authority if permitted by applicable law.
5.3 With Your Consent
5.4 As Required by Law
Your Personal Information can be disclosed to third parties without your consent if we have a serious matter to believe that divulging of this information is a necessity to define, contact or take legal action against anyone who could harm or interfere (whether intentionally or unintentionally) with our rights or property, other customers, including anyone else and their rights and property, who may be harmed as a result of such actions. In addition, we may disclose Personal Information if we have a reason to believe that such disclosure is required by law and in accordance with it.
We also reserve the right to access, read, store and disclose any data as we sensibly accept is vital to:
The above may include exchanging information with other organizations and companies to protect fraud and prevent malware as well as spam. Notwithstanding the general provisions of this policy, the collection, usage and disclosure of Personal Information can be carried out outside the terms set forth herein, to the extent permitted by any applicable privacy or other applicable laws, or in accordance with court orders.
We will retain your Personal Information as far as it stays necessary for the set purpose or as prescribed by law, which may go beyond the cessation of our relationship with you. If an Account is inactive for a considerable time, we will delete the Account and associated information with advance notification to the Account holder.
Our clients may use the Services to store invoices, comprising Personal Information, in compliance with their own retention policy.
7. Access, Correction And Accuracy Rights To Personal Information
You are entitled to access the Personal Information we keep to check the Personal Information we have gathered regarding you and to have a common understanding of our usage of that information. Once we have received your request in writing, we will send you a copy of your Personal Information. However, in some limited cases and as allowed by legislation, we may be unable to provide you with all relevant information such as in cases when that information also concerns another user. In such cases, we will give reasons for the rejection on request. We will make every effort to process all requests for access and amendments in due time.
We will undertake all reasonable efforts to keep your Personal Information relevant and accurate, and we will provide you with tools to amend, update, delete, or supplement your Personal Information as appropriate. When necessary, this corrected Personal Information will be transferred to the parties to which we are allowed to disclose your information. Having reliable Personal Information regarding you permits us to provide you with the best possible service.
8. Residents Of The European Economic Area ("EEA")
The legal foundations upon which Zintego draws to process Personal Information (referred to as "Personal Data" according to the EU General Data Protection Regulation) are consent, pursuit of lawful business activities, as well as fulfillment of our contracts with clients.
When we gather Personal Data directly from the data subjects, such as our clients, and take actions in relation to processing such Personal Data, we serve as the data controller. In other cases, when we process Personal Data on behalf of third parties (e.g. when our clients utilize the Services to process Personal Data of their customers), we serve as the data processor.
In case you are a resident of the EEA, you have specific data protection rights. Zintego takes sensible steps to allow you to amend, correct, delete, or limit the usage of your Personal Data. If you want to be notified of what Personal Data we gathered regarding you and if you want it to be deleted from our systems, kindly contact us using the contact information provided below. It should be noted that when we serve as the data processor on behalf of our customers, you will need to contact the data controller directly to exercise your rights.
Under specific circumstances, when we serve as data controller, you have the data protection rights outlined below:
It should be noted that we may ask you to validate your identity prior to responding to such requests. You are entitled to file a complaint with a Data Protection Authority regarding the collection and usage of your Personal Data by us. For further information, kindly contact your local data protection authority in the EEA. If you want to exercise any of the rights mentioned above, please contact us using the contact details below.