Finding Investors for Your Startup or Small Business: A Complete Guide

Securing funding is one of the most important—and often most challenging—steps for startups and small businesses. While stories of spontaneous millionaire investors or lucky Shark Tank deals are appealing, the reality is that entrepreneurs must actively seek out investors and strategically pitch their business to the right people.

From angel investors to crowdfunding, this guide outlines eight key ways to find investors and offers insights into preparing your business to attract funding.

Key Takeaways

  • Funding is crucial to transform an idea into a successful business.

  • Entrepreneurs can find investors through channels like crowdfunding, networking, or venture capital.

  • Each funding source comes with unique expectations—equity, dividends, or repayment.

  • Investor readiness requires clear business plans, financials, and a validated concept.

1. Crowdfunding

Crowdfunding helps startups raise capital by collecting small contributions from many supporters. It works well for creative, consumer-facing, or tech-driven businesses that can generate public enthusiasm.

Types of crowdfunding:

  • Reward-based: Donors receive gifts, discounts, or early access.

  • Debt-based (P2P lending): Investors lend funds and earn interest.

  • Equity-based: Contributors receive ownership stakes in return.

With an average U.S. campaign raising about $28,656 and a success rate of 22.4%, this funding model thrives on storytelling, marketing, and trust.

2. Friends and Family

A classic yet effective path for early funding, personal connections often provide the first capital injection for a new venture. Nearly 40% of American entrepreneurs turn to friends and family, raising over $60 billion annually.

Tips:

  • Treat them like real investors—create a pitch and formal agreements.

  • Clarify repayment terms, expectations, and ownership roles in writing.

  • Be transparent about risks and potential outcomes.

3. Angel Investors

Angel investors are affluent individuals who fund early-stage startups in exchange for equity. They often look for strong growth potential and may offer mentorship or industry connections in addition to capital.

Where to find angel investors:

  • Angel Capital Association

  • Angel Investment Network

  • Pipeline Angels (supporting women-led businesses)

Angel investors are typically more flexible than VCs and may accept higher risk, but they may also want a say in the company’s direction.

4. Venture Capital (VC)

Venture capitalists provide substantial funding in exchange for equity and typically a strategic role in the company. VCs are usually interested in scalable businesses poised for high growth and profitability.

Considerations:

  • Be ready for rapid scaling.

  • Ensure your vision aligns with the firm’s goals (e.g., IPO or acquisition).

  • Understand the implications of giving up partial control and ownership.

While VC funding can accelerate growth, it comes with high expectations and structured terms.

5. Business Incubators

Incubators help early-stage businesses develop by offering funding, training, office space, mentorship, and access to networks. These programs can reduce startup costs and provide crucial support systems.

Benefits:

  • Affordable or subsidized services.

  • Expert mentorship and strategic guidance.

  • Investor introductions and pitch practice.

Backed by universities, nonprofits, and private ventures, incubators can be a springboard for long-term growth.

6. Leverage Your Network

Your personal and professional network can be a goldmine for funding leads. Strategic networking helps identify investors and build trust organically.

Actionable steps:

  • Tap into alumni networks, advisors, and industry-specific forums.

  • Attend local business meetups and niche networking events.

  • Reconnect with former colleagues or mentors who may refer potential investors.

Every conversation could lead to a valuable connection.

7. Private Investors

Private investors are individuals or firms who directly fund your business in exchange for equity. They may include friends, wealthy individuals, private equity funds, or niche investor groups.

Pros:

  • More flexible than institutional investors.

  • Often willing to fund early-stage startups.

Cons:

  • May require equity or influence in decision-making.

  • Relationships can be hard to build without trusted introductions.

Finding private investors often involves networking, attending pitch events, and leveraging warm introductions.

8. Attend Investor Events

Face-to-face events—such as summits, demo days, and industry expos—are powerful venues for meeting serious investors.

Tips:

  • Perfect your pitch and rehearse.

  • Bring a clear, concise pitch deck.

  • Focus on relationship-building, not just selling.

In-person meetings offer better trust-building opportunities and allow for meaningful, nuanced conversations.

How to Be Investor-Ready

Before pitching, prepare the foundation:

  • Business Plan: Include your model, objectives, team roles, and market strategy.

  • Financials: Show transparent records, P&L statements, and projections.

  • Proof of Concept: Develop prototypes or gather testimonials to show traction.

  • Clear Funding Needs: Know exactly how much you need and how you’ll use it.

  • Defined Roles: Decide what kind of involvement you want from investors (e.g., mentorship, passive capital).

Investors want to back well-prepared ventures with growth potential and clarity.

How to Select the Right Investor

Not all funding is equal. Choose investors who:

  • Portfolio and track record align with your goals.

  • The level of involvement fits your business vision.

  • Values and expectations match your growth strategy.

Reject deals that feel misaligned. The wrong investor can cause long-term issues, even if the money is right.

 Becoming Investor-Ready and Making the Perfect Pitch

When it comes to raising capital, simply having a business idea isn’t enough. You need to be investor-ready—not just in concept but in clarity, presentation, and professionalism. We dive into the critical stage that separates a hopeful entrepreneur from a fundable one: how to prepare your business to meet investor expectations and pitch with impact.

This guide focuses on creating a solid business foundation, perfecting your pitch, and knowing how to evaluate investors who show interest in your startup or small business.

Why Being “Investor-Ready” Matters

Being investor-ready means demonstrating that your business is more than just an idea. Investors want to see clear signs of traction, structured planning, and real-world potential. They assess more than the product—they evaluate you, your leadership, your execution skills, and the market opportunity.

Many promising ventures are passed over simply because the entrepreneur didn’t do the groundwork. It’s not just about having the next big thing—it’s about convincing someone you can build it.

Step 1: Build a Strong Business Plan

A business plan is more than a formality; it’s your blueprint for success and your primary sales tool to potential investors. A strong business plan should include:

  • Executive Summary – A high-level overview of your business, problem, solution, and financial goals.

  • Problem Statement & Market Opportunity – What market gap are you addressing? How big is the opportunity?

  • Unique Value Proposition – What sets you apart? Is it your technology, service, delivery model, or price point?

  • Product or Service Description – Detailed insights into what you’re offering and how it works.

  • Go-to-Market Strategy – How do you plan to reach customers and scale?

  • Revenue Model – How does the business make money?

  • Financial Forecasts – Include projected income, expenses, and break-even points for at least 3–5 years.

  • Team Overview – Highlight your leadership team and any advisory board members with relevant experience.

  • Funding Requirements – How much do you need, and how will the funds be used?

Investors often decide within the first five minutes whether they’re interested—your plan must communicate both potential and professionalism quickly.

Step 2: Develop a Clear and Engaging Pitch Deck

If the business plan is your roadmap, the pitch deck is your sales pitch. This visual presentation should be concise, clear, and compelling. Ideally, your pitch deck includes:

  1. Cover Slide – Business name, tagline, and your name/title.

  2. Problem Slide – What’s the major pain point or gap in the market?

  3. Solution Slide – How your product solves the problem.

  4. Market Size Slide – Total Addressable Market (TAM), Serviceable Addressable Market (SAM), and target segment.

  5. Product Demo or Mockup – Screenshots, MVPs, or explainer videos.

  6. Business Model Slide – Pricing strategy, revenue streams.

  7. Go-To-Market Strategy – Marketing, sales, partnerships.

  8. Traction Slide – Key milestones, revenue to date, user growth.

  9. Team Slide – Background of founders and key hires.

  10. Financials Slide – Revenue projections, unit economics, runway.

  11. Ask Slide – How much funding are you requesting, and the equity are you offering?

Your deck should be visual and punchy. Long paragraphs turn people off. Show data in charts, use bullet points, and keep to 10–15 slides.

Step 3: Provide Proof of Concept or Traction

Investors fund growth, not experiments. If your business is still in its early stages, show some version of proof that it works:

  • Early customer testimonials or case studies

  • Working prototypes or MVPs

  • Signed letters of intent

  • Revenue (even modest) or early user numbers

  • Waitlists or social media engagement metrics

Even a small degree of validation goes a long way. It demonstrates that people care about your idea and are willing to pay for or engage with it.

Step 4: Clarify Your Financials

Poor financial understanding is one of the biggest red flags for investors. Even if you’re not a finance expert, you need to be conversant in:

  • Burn rate – How quickly are you spending money?

  • Runway – How many months can you operate before you need more funding?

  • Customer Acquisition Cost (CAC) vs Lifetime Value (LTV) – Are your economics viable?

  • Gross Margin – How much are you making after costs?

Make sure your profit & loss (P&L) statements, cash flow reports, and balance sheets are clean and professionally presented.

Using software like QuickBooks can help automate and simplify these reports. If possible, get an accountant to review your numbers before presenting them to investors.

Step 5: Define Your Ideal Investor

Not all investors are created equal. Many entrepreneurs chase the money without considering whether the investor is a good fit.

Ask yourself:

  • Do I want a silent investor or someone who brings strategic input?

  • Do I need connections, industry knowledge, or mentorship?

  • Is this investor aligned with my long-term vision?

  • What are their expectations regarding returns and timelines?

  • Do they have a history of supporting similar businesses?

The investor-founder relationship is like a marriage. Misalignment can lead to conflict and derail your vision. Do your due diligence.

Step 6: Know Your Valuation

Your valuation is how much your business is worth—and how much equity you’re willing to give up. This number should be based on:

  • Revenue or traction to date

  • Comparable industry benchmarks

  • Team strength and market opportunity

  • Intellectual property or competitive advantage

Be ready to defend your valuation. If it’s too high, you’ll scare off investors. If it’s too low, you’ll dilute yourself too much.

For early-stage businesses without revenue, pre-seed or seed rounds often rely on safe notes or convertible notes rather than traditional valuations. Consult an advisor if you’re unsure.

Step 7: Polish Your Pitching and Communication Skills

A great pitch isn’t just about numbers—it’s about storytelling. Investors invest in people, not just products.

Focus on:

  • Clarity – Avoid jargon and explain your product simply.

  • Confidence – Believe in your mission and show passion.

  • Conciseness – Time your pitch to under 10 minutes.

  • Q&A Preparation – Be ready for questions on risks, competition, exit strategy, and more.

Practice makes perfect. Rehearse your pitch with mentors, join startup pitch competitions, or use tools like Pitcherific or Slideshare for feedback.

Step 8: Use the Right Legal Documents

Once investors express interest, you’ll need the appropriate legal documents to formalize the agreement. These typically include:

  • Term Sheet – Non-binding outline of investment terms.

  • Subscription Agreement – Details on share purchase or SAFE note.

  • Shareholder Agreement – Rules governing investor rights and business decisions.

  • Cap Table – Overview of equity ownership.

Work with a startup lawyer to ensure everything is legally sound and to protect your interests.

Step 9: Be Prepared to Walk Away

Desperation is a red flag. If an investor offers funding but demands excessive control, predatory terms, or misaligned goals, walk away.

Some warning signs include: Asking for too much equity upfront. nt

  • Unreasonable board control

  • Pushing for exit strategies too early

  • Lack of industry knowledge or credibility

Remember, raising money isn’t about getting capital at any 

cost—it’s about partnering with someone who believes in your mission and can support your growth journey.

Bonus: Red Flags Investors Look For

While you’re evaluating investors, they’re evaluating you. Be aware of common red flags that turn them off:

  • Overly ambitious projections with no backing

  • No clear path to monetization

  • Incomplete team (e.g., lacking tech or marketing lead)

  • Poor understanding of customer needs

  • Lack of commitment (e.g., part-time founders)

  • Chaotic or incomplete financial records

Take time to plug these gaps before stepping into serious meetings.

 Negotiating with Investors and Closing the Deal

If you’re reading this, chances are you’ve either found an interested investor or you’re preparing for the moment when someone says, “Let’s talk.” That’s a huge milestone—but now comes the phase that can make or break your business future: negotiation and closing the deal.

Negotiation is a Partnership, Not a Battle

Before diving into legal terms and equity math, one fundamental truth: Negotiation isn’t war—it’s matchmaking. You’re not just trying to get the most money with the least sacrifice. You’re forming a relationship that could shape your business for years.

Good investors want your success as much as you do. But that doesn’t mean they’ll hand out favorable terms easily. You must come prepared, be firm but open, and never negotiate from desperation.

Understanding the Investor’s Perspective

To negotiate well, put yourself in the investor’s shoes. What are they looking for?

  1. Risk-adjusted return: Startups are risky, so they want a high return (usually 5–10x).

  2. Equity stake: They’ll want a meaningful slice of your business to justify involvement.

  3. Influence: Many seek board seats, veto rights, or voting power.

  4. Exit opportunity: They want to know how and when they’ll get their money back—IPO, acquisition, etc.

  5. Founder compatibility: Trust and communication matter just as much as business metrics.

If you understand these motivations, you’ll be in a better position to craft terms that meet your needs and theirs.

Step 1: Evaluate the Offer (Not Just the Money)

When an investor presents a term sheet, don’t just look at the investment amount. Dig into the terms and implications. A $1M offer might sound great, but what if it comes with too many strings attached?

Key areas to assess:

  • Valuation: Does it fairly reflect your stage and potential?

  • Equity given: What percentage of your company are you giving away?

  • Control rights: Will the investor have the right to veto decisions?

  • Liquidation preferences: Who gets paid first if the company is sold?

  • Board composition: How many seats does the investor want?

If you’re unsure how to interpret these, hire a startup lawyer. Misunderstanding terms can cost you control, profits, or even ownership.

Step 2: Understand Key Investment Terms

Let’s break down some of the most common (and important) terms you’ll negotiate:

1. Valuation (Pre-money and Post-money)

  • Pre-money valuation is what your company is worth before investment.

  • Post-money valuation is pre-money + investment amount.

Example:
If the investor offers $500K at a $2M pre-money valuation, your post-money valuation is $2.5M, and they’ll own 20% of your business.

2. Equity vs Convertible Instruments

  • Equity means the investor immediately owns a percentage of your business.

  • Convertible notes or SAFEs delay valuation decisions to a later round and convert into equity then.

SAFEs and notes are faster and cheaper, but can lead to heavy dilution later if not managed well.

3. Liquidation Preference

This dictates who gets paid first if your company is sold or goes under.

  • A 1x liquidation preference means investors get their money back before others.

  • Participating preferred means they get their money back plus a share of what’s left. That can be very founder-unfriendly.

4. Vesting Schedules

Founders often have to “earn” their shares over time (usually 4 years with a 1-year cliff). This ensures long-term commitment.

5. Anti-dilution Clauses

If your next funding round is at a lower valuation, this clause protects early investors by adjusting their equity percentage. Some versions can severely dilute founders.

6. Board Seats and Control Rights

Investors may want a seat at the table. One board seat is common. Be cautious about ceding majority control of your board too early.

Step 3: Negotiate with Confidence

Negotiation isn’t just about haggling over numbers—it’s about aligning interests and setting expectations.

Tips for productive negotiation:

  • Know your walk-away point: What’s your minimum acceptable offer?

  • Don’t anchor to the first term sheet: Shop around. More than one offer improves your leverage.

  • Stay focused on long-term vision: A little less equity now may pay off if the investor brings serious strategic value.

  • Communicate clearly and calmly: Aggression or desperation kills deals. Be assertive, respectful, and professional.

  • Use advisors: Experienced mentors, legal counsel, or even startup accelerators can help you review offers.

Remember, a fair deal now is better than a toxic deal later.

Step 4: Legal Due Diligence

Before money hits your bank account, expect a round of due diligence. Investors will investigate:

  • Company incorporation documents

  • Intellectual property ownership

  • Employee agreements and cap table

  • Previous fundraising rounds

  • Legal liabilities or litigation risk

  • Product, prototype, or revenue validation

Prepare a data room (secure online folder) with these documents ready. Being organized speeds up the process and builds trust.

Step 5: Finalizing the Deal

Once all terms are agreed upon, legal documents are signed, and due diligence is cleared, it’s time to close.

Typical closing documents include:

  • Stock Purchase Agreement (SPA)

  • Shareholders’ Agreement

  • Board Resolution

  • Amended Articles of Incorporation (if applicable)

  • Updated Cap Table

Funds are transferred into your business account (usually via wire), and your cap table updates to reflect the new ownership structure.

Now it’s real.

Step 6: Post-Investment Relationship Building

Your investor isn’t just a checkbook—they’re a stakeholder. After closing:

  • Schedule regular updates (monthly or quarterly).

  • Be transparent about challenges and metrics.

  • Ask for help when needed—introductions, strategy, hiring, etc.

  • Celebrate wins together—it reinforces trust.

The best investor relationships become long-term partnerships that open doors far beyond the capital raised.

Red Flags to Watch for in Negotiations

Just as investors evaluate you, you must be cautious about them. Be wary of:

  • Unrealistic expectations (e.g., guaranteed 10x returns in 2 years)

  • Excessive equity demands (>30% for early rounds)

  • Control over daily operations

  • Lack of transparency in their background or previous deals

  • “We’ll fund you, but you must hire our person,” deal.s

  • Unusual delays or stalling tactics

A good investor wants your success, s—not control.

Alternatives If Negotiations Fail

If negotiations don’t lead to a deal, don’t panic. You still have options:

  1. Bootstrap a bit longer – Delay funding until you hit more milestones.

  2. Join an accelerator – They provide capital, mentorship, and exposure.

  3. Raise a smaller round from angels or friends/family – Less complexity, more control.

  4. Explore revenue-based financing – Pay a fixed percentage of revenue instead of equity.

Rejection is part of the process. Many successful startups were turned down dozens of times before finding the right match.

Managing Investors and Scaling After Funding


Congratulations! You’ve found investors, successfully negotiated terms, and closed your funding round. But while securing capital is a major achievement, the real work begins after the deal is done.

Many founders mistakenly think of fundraising as the finish line. In reality, it’s a starting block. How you manage your investor relationships, allocate funds, track milestones, and prepare for the next phase of growth will determine whether your business survives or scales into something extraordinary.

The Post-Funding Mindset Shift

After funding closes, it’s time to shift focus:

  • From raising money to using money wisely

  • From convincing people to delivering results

  • From pitch decks to operational dashboards

You now have partners—shareholders—with expectations. They’re betting on your leadership to turn capital into traction, metrics into momentum, and strategy into scale.

Building a Strong Investor Relationship

Just like any valuable relationship, your connection with investors needs nurturing. It’s not about hand-holding, but about strategic alignment, regular communication, and trust-building.

1. Schedule Regular Updates

Most investors prefer structured updates—monthly or quarterly—covering key business metrics and insights.

A typical investor update includes:

  • Revenue and growth highlights

  • Customer wins and losses.

  • Burn rate and cash runway

  • Product development updates

  • Hiring needs and key additions

  • Strategic decisions (e.g., pricing changes, new partnerships)

  • Help requests (intros, advice, recruiting)

Make it concise, visual (charts over text), and consistent. Regular updates show discipline and keep investors engaged without micromanagement.

2. Be Transparent—Especially When Things Go Wrong

Startups are rollercoasters. Investors don’t expect everything to go perfectly, but they do expect honesty.

If you hit a revenue dip, miss a milestone, or lose a key hire, tell them early. Investors can’t help solve what they don’t know. Radio silence during tough times erodes trust faster than bad news.

Transparency, especially during struggles, builds credibility. And often, investors have experience navigating storms.

3. Treat Your Cap Table Like a Strategic Asset

As your company grows, your cap table (capitalization table) becomes more complex—and more important. It tracks who owns what.

Be meticulous about tracking:

  • Equity stakes

  • Option pools

  • Vesting schedules

  • Convertible notes and SAFEs

  • Dilution after each round

A clean, accurate cap table ensures smooth future fundraising, prevents legal headaches, and maintains founder control.

Scaling Operations with Investor Capital

With funding in place, the big question becomes: How do you scale responsibly?

Here’s a roadmap to guide post-funding decision-making:

1. Revisit Your Milestones

Your pitch likely included goals like:

  • Reaching $100K MRR

  • Acquiring 1,000 active users

  • Expanding into new markets

  • Building out the tech team

Now is the time to break these goals into 30/60/90-day plans and allocate resources accordingly. Align your team, budget, and KPIs around these milestones.

2. Create a Financial Model (If You Haven’t Yet)

If your financial model was built for pitching, upgrade it for operating. A good model includes:

  • Revenue forecasts by channel or customer segment

  • Expense forecasts by department

  • Hiring plans

  • Cash burn and runway tracking

  • Scenario planning (best case, base case, worst case)

This model becomes your compass. Update it monthly. Share relevant insights with investors.

3. Build or Strengthen Your Core Team

Most startups use early funding to hire strategically. Ask:

  • Who are the mission-critical hires for the next 12 months?

  • Are you investing in engineering, sales, or marketing first?

  • Should you hire full-time or use contractors?

Also, align hires with burn rate. Hiring too fast is one of the biggest reasons startups run out of money.

Tip: Investors often have deep networks. Ask for candidate referrals—they can help fill key roles faster than job boards.

4. Balance Speed and Sustainability

Funding lets you move fast—but not blindly. Avoid these common traps:

  • Spending aggressively on marketing without product-market fit

  • Overengineering the product before user validation

  • Ignoring customer support or retention while chasing growth

Sustainable growth is built on healthy unit economics, not vanity metrics.

Governance and Reporting: Keeping Everyone Aligned

Post-funding, many startups add formal governance structures, especially with larger or institutional investors.

1. Running Effective Board Meetings

If your investor has a board seat, you’ll hold quarterly or biannual board meetings. Keep these efficient and purposeful.

A solid board agenda includes:

  • Performance against goals

  • Key strategic discussions

  • Budget or runway updates

  • Risks and challenges

  • Decisions that need board approval (e.g., new funding, acquisitions)

Prepare materials in advance. Keep board members informed between meetings to avoid surprises.

2. Track and Report on KPIs

Choose a set of metrics that define progress. Common ones include:

  • Monthly Recurring Revenue (MRR)

  • Customer Acquisition Cost (CAC)

  • Lifetime Value (LTV)

  • Churn Rate

  • Conversion rates

  • Gross margin

  • Burn multiple (burn vs growth)

Consistently reporting on these helps investors benchmark performance and provides early warning signs.

Planning the Next Round (Yes, Already)

In startup life, one round leads to the next—unless you’re profitable.

Most early-stage funding (seed, pre-seed, angel) is designed to buy 12–18 months of runway, to hit enough milestones to justify a Series A or follow-on round.

Start preparing 6–9 months before you run out of cash.

Key preparations include:

  • Updated pitch deck with traction data

  • Clear use-of-funds roadmap

  • Polished data room with financials and KPIs

  • List of potential next-stage investors (warm intros matter)

Many early investors will help you raise your next round. They might co-invest, provide bridge funding, or introduce you to VCs. But only if you’ve kept them informed and impressed.

Avoiding Post-Funding Pitfalls

Success stories often get more attention than cautionary tales, but many startups stumble after funding. Avoid these common mistakes:

1. Burning Too Fast

Spending to “look like a real company” (flashy office, expensive software, premature scaling) burns runway fast.

Keep burning lean until revenue growth justifies scaling.

2. Ignoring Customer Feedback

Once funded, some teams go inward—focusing on hiring or planning—at the cost of talking to users. Keep validating your assumptions. Stay customer-obsessed.

3. Neglecting Culture and Communication

As your team grows, communication breaks down. Build rituals early—standups, retros, documentation, clear OKRs—to keep everyone aligned.

Culture is your operating system. Funding magnifies whatever culture already exists.

4. Treating Investors Like Bosses

Investors are partners, not managers. Don’t delegate strategy to them. Take advice, but make your own decisions—and own the outcomes.

When Things Don’t Go as Planned

Even with careful planning, things may go sideways. Maybe:

  • Revenue flattens

  • A competitor raises a huge round.

  • Product development falls behind.d

  • The market shifts

This is where investor management matters most.

How to navigate rough patches:

  • Be proactive: Don’t wait until it’s a crisis.

  • Ask for help: Your investors may bring expertise, contacts, or interim solutions.

  • Consider bridge funding or pivots: Many great companies evolved from early missteps.

Remember: Many investors prefer an honest founder who adapts over a prideful one who hides problems.

Thinking About Exits: Yes, It’s OK

Founders often fear talking about exits early. But your investors are already thinking about liquidity events—acquisition, secondary sales, or IPO.

Even if you’re years away from an exit, it’s smart to:

  • Understand your market’s exit dynamics

  • Track M&A activity in your space

  • Build relationships with potential acquirers.

  • Create optionality—build a business that could succeed with or without more funding.g

A strong business gives you the leverage to choose your destiny.

Final Thoughts: You’re Building a Machine

Raising funding is a big win, but managing that capital, team, and investor base is the real challenge.

Think of your business as a machine. Every dollar invested is a gear. Every hire is a component. Every investor is a co-architect. The way you lead determines whether the machine accelerates or stalls.

Stay focused, stay humble, and remember: Growth is not just about capital. It’s about execution, resilience, and clarity of vision.

You’re not just building a product—you’re building a company.